“A big part of hostels is giving everyone the skills to recognise that they deserve better. To give them the courage to speak up, to say ‘No, I’m worth more than this’; ‘No, I deserve better’; or ‘I deserve somewhere safe to sleep, somewhere warm, where I can rest and be safe’. We need to make sure we instill that in them before we send them off into their own flats or the next stage, whatever it might be.”Kate John, Activities Development Worker, St Mungo’s
“Psychotherapy as a profession has considered that the sort of people who might end up in St Mungo’s homeless hostels would not be suitable for psychotherapy. That’s not been our experience at all. People are able to make use of the therapy to build a relationship, even if they are still drinking, still using drugs, still what we would call acting out. Sometimes they have just changed their level of happiness. And sometimes people have changed their behaviours significantly.”Gabrielle Brown, Psychotherapist for St Mungo’s Life Works Team
“It’s absolutely amazing: we’ll offer some of the women a trip, just something simple like going to the seaside and they go off on a trip and it’s been a eye-opener for them and they’ve come back and they’ve changed their life. They’re committed to their detox and their recovery and they’re doing really well, reconnecting with family. Some are even travelling all over the world. When it happens, those positive things give the staff motivation.”Stella Wells, Manager of St Mungo’s South London Women’s Service
The photographs on this page are of the service providers who are quoted.
[1] St Mungo’s Clients Needs Survey, 2012
[2] St Mungo’s Clients Needs Survey, 2012
[3] St Mungo’s Clients Needs Survey, 2012
[4] St Mungo’s Clients Needs Survey, 2012
[5] St Mungo’s Clients Needs Survey, 2012
[6] St Mungo’s Clients Needs Survey, 2012
[7] St Mungo’s Clients Needs Survey, 2012
[8] St Mungo’s Clients Needs Survey, 2012
[9] St Mungo’s Service Provider Outcomes Data for women departures April 2011-March 2012